Turn browsing into buying, without the guesswork
Built on Crobox's own product discovery engine and 10 years of shopper psychology
conversion lift
return on investment
increase in conversion rate The conversation
Every answer draws on your live catalogue, enriched by Crobox Data Enrichment, so Sagent starts from real product understanding rather than a guess
Powered by persuasion science
Sagent's recommendations draw on Crobox's decade of behavioural science, framed the way consumer psychology moves a decision, not just stated as fact. Your team decides which principles apply, and how strongly
Every conversation, watched and scored
You'll know what's happening in every conversation, and why
Every conversation is scored and flagged before it becomes a problem, on a dashboard you can customise with your own favourite metrics and charts
Ask what shoppers compared or which question kept coming up, and get the answer back as a chart, instantly
Sagent, on your terms
Guidance Prompts
Deploy Sagent anywhere, anytime
One Sagent, configured once, meets shoppers wherever they are
Always-on widget
A consistent way in from anywhere on the site
Ask about this product
Scoped to a single product, for the shopper already looking at exactly one thing who wants a direct answer
QR Code activation
A code by the product turns a phone already in a shopper's hand into the same expert guidance your website gives
Conversation, with visuals
Text and visual product cards together, so browsing stays visual while the guidance sits on top
More capabilities, built in
A quick look at what else ships with Sagent
Guided Setup Flow
A guided process and lightweight implementation, with our team supporting you at every step
Live Preview & Test Mode
See and test the exact configured experience before it ever reaches a shopper
Dynamic Visitor Personalisation
Recommendations adjust in real time to visitor-level data your team sends through
Adaptive Question Ranking
Questions are ranked by how much they narrow things down, not asked in a fixed, generic order
Brand Theming
Match your brand with no-code controls, or a full CSS override when you need more precision
Translations & Locale Support
Every market, every language, including the small print, generated for you
Custom Tools & Extensibility
Wire in proprietary sizing engines, loyalty systems, or other bespoke tools, built for technical teams who need it
Enterprise-grade security and compliance