The digital product expert
for in-store and online

Sagent guides customers to the right product using behavior-driven intelligence.

Increase conversion • Reduce staff workload • Improve purchase confidence

Built by Crobox, trusted by leading retailers
Golf club Running shoe Skincare product Baby stroller Camera Backpack Power drill Laptop Camping tent

Built for retailers
who help customers decide with confidence

Sagent is built for complex catalogs and high-consideration journeys.

The guidance gap

Your shoppers have questions. Getting expert help isn't easy.

Shoppers leave without buying

2 in 3 shoppers walk away when they can't find the right product, online or in-store.

Research happens everywhere

Shoppers compare, Google, and second-guess, often inside your store or mid-checkout online.

Staff can't scale expertise

Store associates can't be everywhere. And online, filters and chatbots don't replace real product expertise.

Online journeys stall

High traffic, low confidence. Complex catalogs create decision paralysis that filters alone can't solve.

The problem isn't demand. It's decision support.

Meet Sagent

Your Digital Product Expert for Every Shopper In-Store

Gets shoppers started instantly

Helpful prompts guide them from "I don't know where to begin" to a real conversation

Understands complex questions

"Trail runners for wide feet under €150" — Sagent gets it in one go

Remembers what you've discussed

No repeating yourself. Sagent tracks the conversation and builds on it

Recommendations tailored to their needs

Personalized results that explain why each product fits

How it works

From setup to insights in four simple steps.

What Sagent delivers

Real value for shoppers and your business.

For Shoppers

Guidance at the moment of the decision

No more endless searching, guessing, or second-guessing.

Clarity across complex catalogs

See exactly how products differ and which features matter.

Confidence to commit

Leave knowing it's the right choice online or in-store.

For your Business

Recover lost conversions

Turn high-intent hesitation into completed purchases.

Scale expert advice without scaling headcount

Support every aisle and every product page.

See where decisions break

Understand what shoppers ask and where your catalog underperforms.

Built for enterprise trust

Security, privacy, and AI you can rely on.

Your data stays yours

Your proprietary product data remains yours—never used to train outside models.

Privacy first

Shopper data is never sold, shared, or stored beyond your control.

AI guardrails

AI guardrails keep every response accurate, on-brand, and grounded in your catalog.

Compliant & secure

GDPR and CCPA compliant from the ground up. Enterprise-grade encryption protects everything in between.

Give expert guidance at every touchpoint

Sagent brings your product expertise to every customer, everywhere.