Guide your shoppers with an on-Brand Product Advisor
Product Advisors ask the right questions and offer answers based on clear consumer needs, finding and recommending the perfect product every time. All in a data-compliant way.
Why leading retailers choose Crobox's Product Advisors
Experience design
We craft an Advisor experience that is on-brand and blends seamlessly with your website - boasting best-in-class UX/UI.
Psychology expertise
We understand consumer decision-making though our behavioural psychology expertise, all to support the best possible recommendations.
Guided Journey
We go beyond displaying products; we guide customers through an intuitive 3-step journey: activation, conversation, personalization.
How our Product Advisors work
#1 Connect your feed
Start with the essentials: your product data. Connect your data feed with our system and map your product data to the right fields - this helps when creating filters for your Advisor.
#2 Enrich your data
Enrichment is fundamental to maximizing the functionality of your Advisor. We enrich, organize, and expand your data to ensure your customers are easily guided through their shopping journey.
#3 Build your Advisor
Design your question and answer flows to spark dynamic conversations with your customers. Showcase your brand's identity and meet the specific demands of your product category.
#4 Publish your Advisor
Get your Advisor up and running effortlessly. Copy the snippet code into your CMS, update, and publish the page. The Advisor is immediately integrated, and you can start using it straight away.
#5 Gain insights & revenue
Choose how to slice data for reporting. Get insights on revenue and consumer behavior, monitor campaign performance, or drill down on a product level. Easily share insights across your organization.
With our question and answer flow builder, you ensure every conversation feels relevant, making interactions smoother and more engaging. Offer recommendations that bring the attentiveness of in-store service.
Our data quality scanner checks, validates, and recommends improvements. Afterwards, we introduce new properties, making your product information more accessible to your customers.
Pinpoint friction areas with advanced Product Insights
With Crobox, you can answer the who, what, where, and how of your product interactions. Track campaign performance or dive deeper into individual product insights to optimize engagement and strategy.
Elevate your look and feel with Expert Customization
We prioritize engaging user experiences. Additional coding and professional services are available, allowing you to tailor your guided selling experience exactly to your requirements.
Utilizing AI and recommendation logic, we ensure our experiences are accurate and hyper-personalized to meet the individual needs and preferences of your target audience.
Key performance metrics that underscore the value of our Product Advisors.
+ 259%
Conversion Rate Uplift
+ 15%
Average order value
54%
Completion Rate
The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving
Senior eCommerce Manager
That's what also initially attracted me to Crobox; it's visually so much more attractive, both on desktop and mobile, and it aligns well with the rest of the website. It feels like there is an engine behind this tool that is trying to help users find the perfect match.
Olivier Momma
Co-Founder
We wanted to find a lean and simple technology to help us react to the market better. Crobox absolutely met these expectations. Together, we were able to launch something so fast, and from there keep tweaking the finder and optimizing the customer experience.
Claudia Moron
Head of eCommerce
The biggest difference between Crobox and their competitors is how flexible they are, flexibility is crucial because we host different sports and brands on our webshop. With Crobox we can get ahead of our roadmap and make our ideas a reality very fast.
Martin Faith
eCommerce Director
In terms of targeting and engagement, the use of the Crobox buggy finder has enabled us to significantly increase the relevance for visitors of our digital platform. This increased conversion and time-on-site, helping to grow the adoption of online as a channel for orientation and purchase in our category.
Jurryt van Arend
Head of Global eCommerce
Success stories
Top retailers that use Crobox’s tech report maximum conversion rates. With short go-to market times, we’ve made brands reactive in a market where it pays to be fast.
