Plans & Pricing

Help your customers find exactly what they need. Create personalized shopping experiences that are easy to scale, helping you boost customer engagement and drive more meaningful sales.
Advisor Essential
Advisor-only, entry-level plan tailor-made for small businesses.
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This plan includes
  • A best-in-class Product Advisor
  • Account Management Support
  • Limited AI features
Advisor Advanced
Our mid-tier Advisor and Campaigns-inclusive plan for medium-sized businesses.
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This plan includes
  • Unlimited Product Advisors and Badging Campaigns
  • Dedicated Specialist
  • Full AI Offering
Advisor Enterprise
Our top-level plan for enterprise businesses, which includes the full suite of our offering.
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This plan includes
  • Consumer Psychology Guidance
  • Personalized Onboarding
  • Dedicated Team
  • Volume Discounts
$
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Get the low down on what's included and what's not
Essential
Advanced
Enterprise
Advisor Only
Advisor + Campaigns
All Experiences
Usage
Monthly Engagements
Engagement is when a visitor has clicked on a Product Advisor and interacted with at least one page i.e. landing page or question
10,000
25,000
50,000
Monthly Impressions
Impression is when a visitor is served a distinct Crobox experience during a session i.e. Campaigns, Recommendations, Comparisons, or Review Summaries
Not included
2,500,000
5,000,000
Core Functionality
Advisor
Interactive product finders to guide purchase decisions.
Comparison
Side-by-side product comparisons on key attributes.
Not included
Web Campaigns
Badges, messaging, banners, stories, and dynamic activations.
Not included
App Campaigns
Same as Web Campaigns, adapted for app environments.
Not included
Recommendations
Cross-sell and complementary suggestions
Not included
Review Summarizer
AI-generated summaries of customer reviews.
Not included
Data Enrichment
AI to clean, enrich, standardize product data.
Not included
AnalyticsFull dashboards, open & engagement analytics, AOV tracking.
Basic insights
Custom insights
Managed service
Localization
Add more than one language to your experience.
Not included
Theme Settings
Ability to customize your experience's theme by changing the colors, font, and background image.
Standard theme
Custom theme
Full customisation
User Management
Platform users with delegated rights.
Basic
Basic
Advanced
A/B Testing
A/B test to understand how shoppers interact with your experiences.
Not included
Data Export
Export your enriched product catalog in CSV format.
Not included
Data Retention (Days)
Default amount of days your data is retained.
180
365
Custom
AI Capabilities
Access to AI Features
Access to advanced algorithms that guide customers through their purchasing journey. These features can recommend products, answer queries, and even anticipate customer needs, making the shopping experience smoother and more intuitive.
Basic
Full
Full
Finder Generation
Automatically builds a complete product finder by generating the question flow, answer options, and result logic tailored to the catalog.
Data Quality Checks
Continuously scans the product feed to identify missing fields, inconsistencies, or gaps, ensuring the data is clean and reliable before use.
Not included
Automated Enrichment
Enhances raw product data by applying advanced rules. It can structure unstructured sources (descriptions, images), and infer or fill in missing attributes when derivable from existing values.
Not included
Benefit Generation
Creates persuasive, customer-facing benefit statements that highlight why a recommended product is a good fit, shown directly on the result page.
Not included
Automated Analytics
Processes engagement and performance data automatically, generating segments and summarizing insights into clear, actionable reports.
Not included
Auto-Translations
Access to advanced algorithms that guide customers through their purchasing journey. These features can recommend products, answer queries, and even anticipate customer needs, making the shopping experience smoother and more intuitive.
Not included
Integrations
Analytics Integration
Integration with analytics platforms of choice, for example Google Analytics, Adobe Analytics or Data Lakes.
Not included
Limited
Custom Integration
Custom integration with your tech stack.
Not included
Limited
Setup & Support
Account Management Support
First line support for product and account questions.
Dedicated Specialist
Dedicated Team
Onboarding
Complexity of our onboarding support.
Essential Onboarding
Advanced Onboarding
Personalized Onboarding
Consumer Psychology Advice
Consumer Psychologist-led support, incorporating best practices in user adoption and behavior.
Not included
Not included
Custom Services
Further customize your experiences with additional code or professional services.
Not included
Limited
Get your personalized demo

Give your shoppers what they want. Tailor every experience with industry-leading product advice.

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Product Finder performance by the numbers

Key performance metrics that underscore the value of our Product Advisors

+259%
Conversion uplift
+15.8%
Average order value
54%
Completion rate

Frequently asked questions

Is there customer support available after onboarding?

Absolutely. We provide ongoing customer support via email, and depending on your plan, you may have access to dedicated support specialists and regular check-ins.

How do I determine which pricing plan is right for me?

We offer several pricing plans tailored to different business needs. Our sales team can help you evaluate your website traffic and engagement goals to recommend the best plan for your company.

Are there any long-term contracts?

Our pricing plans are flexible, allowing you to choose the level of commitment that works best for your business. Please contact our sales team for more details on contract terms and options.

What does the onboarding process include?

The onboarding process includes basic configuration, training sessions, documentation access, and support to help you integrate Crobox into your existing systems. Depending on your onboarding package, it may also include advanced setup, customizations, and ongoing check-ins with an onboarding specialist.

Is there a one-time onboarding fee?

Yes, Crobox charges a one-time onboarding fee, which covers the setup and initial training needed to get your team started with the platform.

How does pricing work for small businesses?

Our Advisor Essential plan is best suited for small local businesses (D2C) with less than 20,000 monthly website visitors. Reach out to our sales team to see if your company qualifies.

Can I purchase additional engagements if needed?

Yes, if you exceed the number of engagements included in your plan, you can purchase additional monthly engagement bundles. These are calculated based on the average monthly visitors to your website and will be added to your monthly license fee.

What is considered an engagement?

An engagement is defined as any instance where a visitor interacts with experiences like Product Advisors and Comparisons through clicks.

What does the monthly license fee include?

The monthly license fee includes access to the Crobox platform, as well as a predetermined number of engagements with the experiences chosen.