Top eCommerce Trends for 2025

Discover the top eCommerce trends for 2025, including AI, personalization, and sustainable shopping - with key insights shaping the future of online retail

Thanks to many technological advancements, shifting consumer expectations, and higher competition, global retail sales are projected to be massive in 2025.

The growth will also bring complexity in managing your customers and the overall strategy to help you stand out. Businesses are no longer competing on price or product selection alone, but on their ability to deliver personalized and engaging customer experiences.

Get the lowdown with our latest report!

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The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving, Head of E-Commerce Strategy at iO
Rick Hoving
Senior eCommerce Manager
That's what also initially attracted me to Crobox; it's visually so much more attractive, both on desktop and mobile, and it aligns well with the rest of the website. It feels like there is an engine behind this tool that is trying to help users find the perfect match.
Oliver Momma of Ekster
Olivier Momma
Co-Founder
We wanted to find a lean and simple technology to help us react to the market better. Crobox absolutely met these expectations. Together, we were able to launch something so fast, and from there keep tweaking the finder and optimizing the customer experience.
Claudia Moron, Site Manager EMEA
Claudia Moron
Head of eCommerce
The biggest difference between Crobox and their competitors is how flexible they are, flexibility is crucial because we host different sports and brands on our webshop. With Crobox we can get ahead of our roadmap and make our ideas a reality very fast.
Martin Faith director of eCommerce
Martin Faith
eCommerce Director
In terms of targeting and engagement, the use of the Crobox buggy finder has enabled us to significantly increase the relevance for visitors of our digital platform. This increased conversion and time-on-site, helping to grow the adoption of online as a channel for orientation and purchase in our category.
Jurryt Van Arend, Global head of Digital & Customer Experience Joolz
Jurryt van Arend
Head of Global eCommerce
The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving, Head of E-Commerce Strategy at iO
Rick Hoving
Senior eCommerce Manager

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